Terms of Service
Last updated: 30 May 2026
1. About these terms
These terms govern your use of the Rail Proximity Screening service at railproximity.co.uk ("the service"), operated by Arturo Jesus de la Cruz Saavedra as a UK sole trader ("we", "us").
By using the service you agree to these terms. If you don't agree, please don't use the service.
2. What the service is
The service provides two outputs based on a UK postcode you enter:
- Free indicative screening — distance to the nearest rail feature, a RAG (Red / Amber / Green) rating, a map view, and a copyable text summary.
- Paid detailed PDF report — a 7-page screening containing the top nearest rail features, named operators (Network Rail, TfL, Metrolink etc.), buffer-ring map, network-specific engagement guidance, work-type RAG escalation, methodology and references. Currently priced at £29 per single site, paid via Stripe.
3. The service is indicative early screening only
- The reports are indicative early-stage screening only.
- They do not confirm railway land ownership, operational railway boundary, asset condition or capability.
- They do not provide engineering assurance, approval advice, or compliance certification.
- They do not replace engagement with the relevant railway asset owner (Network Rail, Transport for London, Network Rail Wales & Borders, operator of the relevant light-rail or tram network, heritage operators, etc.).
- The underlying rail geometry is derived from OpenStreetMap and may be incomplete, generalised, or out of date.
- Distances are calculated from the postcode centroid, not the actual site boundary.
- The RAG rating is a screening heuristic, not an engineering risk assessment.
Use our reports only to support early conversations with railway asset owners and project teams. Do not rely on them for design decisions, construction methodology, planning submissions, or any other purpose that requires engineering assurance.
4. Coverage
Our rail geometry currently covers:
- Included: England, Scotland, Wales, Northern Ireland.
- Not included: Channel Islands, Isle of Man, Republic of Ireland, anywhere outside the UK.
We may add or remove coverage from time to time without notice. If you accidentally pay for a report covering a non-included area, you are entitled to a full refund — see section 6.
5. The free tier
The free indicative screening is provided without payment. We reserve the right to rate-limit or block requests that appear automated, abusive, or that interfere with service availability for others.
6. Paid reports, pricing, and refunds
Pricing
The paid detailed PDF report is currently £29 per report, covering a single UK postcode site. We are not currently VAT-registered, so the price you pay is the price shown. We may change pricing for future purchases at any time; existing paid reports are not affected.
Delivery
After successful payment, the report is generated and delivered immediately as a PDF download via the report page at railproximity.co.uk/report. You should save the PDF as soon as it downloads. Your Stripe receipt does not contain a re-download link.
If you lose your PDF
Contact us via the Queries box on the homepage with your Stripe receipt reference and we will resend the report.
Refund policy
- Full refund if you purchase a report covering a postcode outside our current coverage area (Channel Islands, Isle of Man, anywhere outside the UK). Email support@railproximity.co.uk with your Stripe receipt reference.
- Full refund if our system fails to generate your report due to a technical fault on our side.
- Full refund within 14 days of purchase if you have not downloaded the PDF and change your mind. Note that once the PDF has been generated and delivered, the digital-content exception under the Consumer Contracts Regulations 2013 applies and the 14-day right to cancel is normally exhausted.
- Discretionary refunds in other circumstances will be considered on a case-by-case basis.
Refund requests via support@railproximity.co.uk.
7. Limitation of liability
To the maximum extent permitted by law:
- We are not liable for any loss, damage, cost, or expense arising from your use of, or reliance on, any output from the service for any decision-making purpose.
- We are not liable for any indirect, consequential, or special losses (including lost profit, lost opportunity, or business interruption).
- Our total aggregate liability to you in connection with the service is limited to the total amount you have paid us in the 12 months preceding the claim.
Nothing in these terms limits or excludes liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Anything else that cannot be limited or excluded under UK law
8. Intellectual property
- We retain all intellectual property in the report format, design, language, methodology, and aggregated outputs.
- You own any data you enter (postcode, notes).
- The reports you generate are licensed to you for your own commercial and professional purposes — you can attach them to planning bundles, share with colleagues, include in pre-application submissions, and so on.
- You may not redistribute the report as a standalone product, sublicense it, or claim authorship of the report or its methodology.
- The underlying railway geometry is © OpenStreetMap contributors, made available under the Open Database Licence (ODbL).
9. Acceptable use
Don't:
- Scrape the service or use automated tools to generate reports en masse without our written agreement
- Attempt to break, exploit, or interfere with the service or its infrastructure
- Use the service to facilitate illegal activity
- Reverse-engineer or copy the service for commercial gain
10. Suspension and termination
We may suspend or terminate your access to the service at any time for breach of these terms, fraud, abusive use, or any reason that materially affects other users' ability to use the service.
11. Changes to these terms
We may update these terms from time to time. The "Last updated" date at the top of this page reflects the most recent change. Material changes will be highlighted on the homepage. Continued use of the service after a material change constitutes acceptance of the updated terms.
12. Governing law
These terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these terms or your use of the service is subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact
For any question about these terms, refund requests, or other commercial enquiries, contact support@railproximity.co.uk.